A one-off setup fee and a monthly plan based on how much you talk to your customers.
Every plan carries exactly the same features. The only thing that changes between them is the volume of conversations Diana handles each month.
Paid once, at the start. It kicks off the 15-business-day timeline to go-live.
Diana does not arrive generic: she arrives knowing how your business sells.
How you sell today, what your customers ask, which answers work for you and which do not.
Catalog, prices, policies, lead times, locations and scheduling rules.
On your current number, without asking your customers to write somewhere else.
Google Calendar, payment gateway and Alegra connected and tested.
Real rehearsal conversations before the line opens to the public.
For the first days we review the conversations together and tune them.
Four tiers. You choose by volume, not by features.
Values in COP per month. VAT-exempt under Colombian regulation.
Businesses with a steady but contained flow of messages.
+ $4.000 per extra conversation
Operations running campaigns, with several locations or lines.
+ $4.000 per extra conversation
High, sustained volume: always-on advertising, long season.
+ $4.000 per extra conversation
Brands with heavy WhatsApp traffic every single day.
+ $4.000 per extra conversation
- Diana answering 24/7
- Qualifies and routes leads
- Books in Google Calendar
- Charging and payment links
- Invoicing with Alegra
- Automatic follow-up
- Reporting and traceability
- Ongoing tuning and support
The four tiers, side by side.
If you do not know how many conversations you have a month, we review it together with your WhatsApp history before signing anything.
| Plan | Conversations | Monthly | Per conversation |
|---|---|---|---|
| Entry | up to 200 | $700.000 | $3.500 |
| Starter | up to 500 | $1.400.000 | $2.800 |
| Growth | up to 1.200 | $3.240.000 | $2.700 |
| Scale | up to 3.000 | $7.800.000 | $2.600 |
| Extra | $4.000 for each conversation above the cap | ||
Diana keeps answering at the same quality and conversations above the cap are billed at $4,000 COP each on that month’s invoice. If the overage repeats, we propose moving up a tier, which always works out cheaper.
What people ask before signing.
No. The monthly fee is billed month by month. The setup is a one-off payment, because it is the work of configuring Diana around your operation.
Yes, at any time and at no cost. The usual path is to start on the tier that matches your history and move up when the volume calls for it.
The full exchange with a single contact, no matter how many messages it contains. If that person writes again days later, it counts as a new conversation.
15 business days from payment: mapping your operation, configuration, connecting calendar, payments and invoicing, testing, and a supported go-live.
No. All values are in Colombian pesos and are VAT-exempt under current Colombian regulation.
Before quoting, let us look at how many conversations you have today.
With your WhatsApp history we can tell which tier you are in and what to automate first. The demo takes 20 minutes.
Book a demo on WhatsApp