The family writes at 9 p.m. and picks a school that same week.
Diana answers on fees, process and requirements, books the campus tour, follows up with the family that went quiet and charges the application fee. Admissions stops living in the chat.
- Fees, process and requirements answered instantly
- Campus tour booked with the admissions team
- Follow-up with the family that never wrote back
An ordinary day at your school.
It is the only free moment she has. Nobody is in admissions until 8, and by then she is in a meeting.
Nobody knows whether it was the price, the distance or simply that it slipped their mind. Nobody follows up.
They message all three that night. Whoever answers first and books the tour makes the shortlist.
They ask the price, find it high, and end up with a tour booked.
In admissions the price objection is almost never “I cannot afford it”. It is “I do not know what I am comparing”. Diana explains what the tuition covers and moves the conversation to the campus, where the school sells itself.
- Explains what tuition includes instead of defending the number.
- Offers a payment plan and the sibling discount when they apply.
- Moves the decision to the campus visit, not the chat.
-
Good evening, I would like admissions information for kindergarten
8:55 PM -
Hi! Of course. We have kindergarten places for 2027. Is your child already in preschool, and what part of the city are you in?
8:55 PM -
Yes, she is in preschool. We live in Suba
8:57 PM -
Great — we run two bus routes through Suba. Kindergarten tuition is $1,180,000 COP a month for 10 months, and annual enrolment is $2,360,000 COP.
8:57 PM -
Wow, that is quite a bit above what we had in mind
8:59 PM -
I hear you. That tuition includes lunch, snacks, every extracurricular and the English platform — items other schools bill separately. There is also a 12-instalment plan and a 10% sibling discount. Shall I book the campus tour so they can go through the best plan with you there?
9:00 PM -
When are the tours?
9:02 PM -
Guided tours run Thursdays at 9:00 AM and Saturdays at 10:00 AM. They last an hour and include a walk-through with a high-school student. Which suits you?
9:02 PM -
Saturday — both of us will come
9:04 PM -
Done, you are both on the list:
Tour bookedGuided campus walk-through- When
- Saturday 24th, 10:00 AM
- With
- Admissions office
- Where
- Campus · Km 3 vía Suba
You get a reminder on Friday.9:04 PM -
If you want to get ahead, here is the full process:
Admissions processApplication · $180,000 COP- Step 1
- Online form
- Step 2
- Assessment and family interview
- Step 3
- Answer within 8 business days
The application fee is paid after the tour.9:05 PM -
Perfect, we will be there
9:07 PM -
All set. Any questions before Saturday, just write to me here — even late at night.
9:07 PM
What Diana does in admissions.
Tuition, enrolment, application fee, bus routes, uniforms and admissions calendar dates — from the school’s official information.
Offers the real openings for guided tours or interviews and confirms them in the admissions calendar.
Writes back to the family that asked and disappeared, picking up exactly where the conversation stopped.
Sends the payment link for the application fee and confirms once it is paid.
Sends requirements and forms, and flags what is still missing from the file.
Checks whether there is a place in that grade and whether the bus route covers the neighbourhood before booking anyone.
Diana works on top of the tools you already use.
The usual admissions line, now answering 24/7.
Slots for guided tours, interviews and assessments, per coordinator.
Application fee charged with automatic confirmation.
Electronic invoices for application and enrolment, emailed to the family.
No interested family is left without an answer or a follow-up.
The admissions team spends its time on tours and interviews, not on repeating the same information in the chat twenty times a day.
- Instant replies at the hours parents actually write
- Campus tours booked with no staff involvement
- Systematic follow-up with every family that enquired
- A clear trail of how many enquired, visited and enrolled